Issues like this are easily resolved by the admin. Although this rarely happens but if it ever does, kindly write our customer service with evidence of the paystack receipt sent to your email.
Simply do a password reset.
Write support center with your login detail and evidence of your paystack subscription receipt.
There's little we can do about this. You probably need to open a new email and subscribe again.
When creating account by proxy, make sure the real name and information of the intended user is properly used.
Please ensure that accounts are created with your correct and personal information. Any account whose real identity cannot be ascertained will be assumed fraudulent and thus, removed from the site.